Customer Incentive Cycle

3 steps to maximising revenue

The system to maximizing your direct revenue

Step 1

New Aquisition Revenue

Customers are immediately offered an incentive on their second purchase.

Step 2

Engage and Reward

Consistent and unbeatable cashback on all future purchases stimulates increased engagement and spend.

Step 3

Loyalty and Retention

Monthly incentives and promotions stimulate frequent, repeat transactions.

Your retention challenges solved

Serenity is a leading provider of customer engagement solutions, renowned for its pioneering rewards platforms and flexible approach. From turnkey to tailored, online to in-store, partners trust us to target the right incentive, to the right customers at the right time.

An extension of your brand…

We ensure each of our incentive offers are appropriate, relevant and compelling for your customers, to complement and enhance your brand.

And your business…

Whether you choose a simple add-on solution or a deeper level of integration, Serenity works seamlessly within your business, and can start earning you additional revenue in as little as 30 minutes.

It's time to decide

Which solution is right for you?

Plug & Play

Serenity Savings is our ready-to-go rewards platform that drives secondary revenue from your confirmation page. Benefits include 10% cashback at over 1000 retailers, 20% off popular gift cards and a monthly cashback reward.

White Label

Partners are also invited to offer any of our customer engagement solutions as their own. Connect with your customers across all touch points from online to in-store, here and overseas, with one seamless and consistently branded experience.

API

Our bespoke API solutions enable partners to offer their own rewards programme as an extension of their business, powered by Serenity. Using a tailored approach, partners can optimise their customers’ experience to achieve even better outcomes.

Disclaimer: Serenity operates as an independent service provider, offering technology and infrastructure to support post-purchase subscription billing for ecommerce merchants. We do not act as a financial institution, payment processor, or merchant acquirer, nor do we represent or hold authority to bind any third-party platforms, gateways, or providers. All decisions related to billing approval, merchant onboarding, and customer transactions are made independently by the applicable payment processors and service providers. Serenity may receive performance-based revenue shares or referral compensation in accordance with our agreements, but this does not create an agency, partnership, or fiduciary relationship of any kind.

Serenity is a premier provider of subscription management and revenue optimization solutions for online business platforms. We manage all payment processing, billing, and customer support, ensuring zero financial risk for your business.

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(202) 454-2214

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